Meet the Team

This page houses introductions to our experts who make up Suburban Software! What’s unique about our back-office platform is that it has been designed from the ground up by propane professionals, for propane professionals. You won’t find a better program or team of people to manage your accounts receivable, accounts payable, online services, payroll, general ledger, or portable propane system and ensure everything is securely backed up on our cloud-based platform.

Suburban Software office


The Propane Professionals Who Keep Suburban Software Running

Frank Hughes


William Hoffman

Vice President

Colleen Hoffman

Accounts Payable

Eric Martin


Mike Watindi


John Messer


Paula McSpadden

Software Support

Andrea Carter

Software Support

Kelly Martin

Hardware Support




Support Team

Our customers are our number one priority. We provide ongoing support for all of our modules, services, and products. Whether you have a troubleshooting question or want to talk to someone about an upgrade, our team strives to answer your calls in a timely and courteous manner

Software Developers

Our trained and certified developers work daily to keep Suburban Software up to date. We gladly take into consideration what our customers need and want.

Software Support

Our knowledgeable support team is here to answer any questions. Each member is trained in every aspect of the software and if one can’t answer the question, there will another who can.

Hardware Support

Our hardware team is here to answer any questions regarding printers, monitors, and any other hardware issue connected with Suburban Software.

PPS Support

Our PPS support team is always available to answer questions regarding truck tablets, routing, dispatching, and anything else regarding your fleet and Suburban Software.